Client Growth Director - Retention & Site Strategy

SBM Management Services, LP; Houston (TX); On-site; USD 125,000 - 140,000; Full time

Job summary

SBM Management Services, LP is seeking an Account Director / Site Manager to plan, develop, and implement customer strategies for retention of existing business and growth within a specific client, either personally or through subordinate supervisors.

The role requires a Bachelor’s degree in Business Management or a related field with 5-8 years of experience (or an equivalent combination) and may require a valid driver’s license.

Qualifications

• Bachelor’s degree in Business Management, or a related field.
• 5-8 years of experience; or an equivalent combination of education and experience.
• A valid driver’s license may be required.

Responsibilities

• Provides direction and develops growth and retention for client specific programs.
• Reviews research to anticipate competition and market trends and translate customer’s attitudes of services and relationship.
• Consults with development teams on market requirements and product features.
• Communicates strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team.
• Coordinates and aligns strategy with corporate growth plan.
• Works with other departments to help develop relationship with regards to pricing, positioning, and packaging.
• The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions.
• Evaluates and analyzes program results and presents recommendations for changes in strategy.

Skills

Strategy development

Client retention

Cross-functional leadership

Education

Bachelor’s degree in Business Management or related field

5-8 years of experience; or equivalent combination

Valid driver’s license (if required)

Job description

SBM Management Services, LP is seeking an Account Director / Site Manager to plan, develop, and implement customer strategies for retention of existing business and growth within a specific client, either personally or through subordinate supervisors.

The role requires a Bachelor’s degree in Business Management or a related field with 5-8 years of experience (or an equivalent combination) and may require a valid driver’s license.