Strategic Account Director: Growth & Retention

Pacific West Site Services, Inc.; Houston (TX); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefit packages

Equal employment opportunity

Job summary

SBM Management Services, LP in Houston seeks an Account Director (Site Manager) to plan and implement customer strategies for retention and growth across client programs. You will lead teams and collaborate across marketing, operations, and sales to meet client goals.

The position requires a Bachelor's degree in Business Management or related field and 5–8 years of experience; a valid driver’s license may be required.

Qualifications

• Bachelor's degree in Business Management or related field.
• 5–8 years of experience or equivalent combination.
• May be required to have a valid driver’s license.

Responsibilities

• Provides direction and develops growth and retention for client specific programs.
• Reviews research to anticipate competition and market trends and translate customer attitudes of services and relationship.
• Consults with development teams on market requirements and product features.
• Communicates strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team.
• Coordinates and aligns strategy with corporate growth plan.
• Works with other departments to help develop relationship with regards to pricing, positioning, and packaging.
• Drives to various work locations, customer sites, or company facilities as needed.
• Evaluates and analyzes program results and presents recommendations for changes in strategy.

Education

Bachelor's degree in Business Management or related field

Job description

SBM Management Services, LP in Houston seeks an Account Director (Site Manager) to plan and implement customer strategies for retention and growth across client programs. You will lead teams and collaborate across marketing, operations, and sales to meet client goals.

The position requires a Bachelor's degree in Business Management or related field and 5–8 years of experience; a valid driver’s license may be required.