Strategic Account Director: Growth & Retention Leader

SBM; Houston (TX); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM is hiring an Account Director to plan, develop, and implement customer strategies for retention and growth with client programs. The role requires leading initiatives, collaborating with multiple departments, and possibly traveling to various sites to execute strategic plans.

Ideal candidates will bring a Bachelor’s degree in Business Management and 5–8 years of experience, with strong leadership and market insight to drive SBM’s growth agenda.

Qualifications

• Bachelor’s degree in Business Management or related field.
• 5–8 years of experience in a similar role or equivalent.
• May require a valid driver’s license.

Responsibilities

• Provide direction and develop growth and retention for client programs.
• Review research to anticipate competition and market trends and translate clients' attitudes.
• Consult with development teams on market requirements and product features.
• Communicate strategies across marketing, operations, sales and HR to executives.
• Coordinate strategy with the corporate growth plan and other departments.
• Travel to client sites, work locations, or facilities as needed.
• Evaluate program results and propose changes to strategy.

Skills

Client strategy

Retention programs

Market trend analysis

Education

Bachelor’s degree in Business Management or related field

Job description

SBM is hiring an Account Director to plan, develop, and implement customer strategies for retention and growth with client programs. The role requires leading initiatives, collaborating with multiple departments, and possibly traveling to various sites to execute strategic plans.

Ideal candidates will bring a Bachelor’s degree in Business Management and 5–8 years of experience, with strong leadership and market insight to drive SBM’s growth agenda.