Strategic Account Director: Growth & Retention Lead

SBM Management Services, LP; Littleton (CO); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SBM Management Services, LP is seeking an Account Director to plan, develop and implement customer strategies that retain existing business and drive growth within assigned client accounts. This role may supervise efforts personally or through subordinate managers.

You will lead client programs, analyze market trends, advise development teams on features, and coordinate across marketing, operations, and sales to align pricing, positioning, and packaging with SBM's growth plan.

Qualifications

• Bachelor’s degree in Business Management or related field with 5–8 years experience.
• May require a valid driver’s license.
• Supervisory experience including hiring, planning, directing work.

Responsibilities

• Provides direction and develops growth and retention for client specific programs.
• Reviews research to anticipate competition and market trends and translate customer’s attitudes of services and relationship.
• Consults with development teams on market requirements and product features.
• Communicates strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team.
• Coordinates and aligns strategy with corporate growth plan.
• Works with other departments to help develop relationship with regards to pricing, positioning, and packaging.
• Evaluates and analyzes program results and presents recommendations for changes in strategy.

Education

Bachelor’s degree in Business Management or related field with 5–8 years experience

Job description

SBM Management Services, LP is seeking an Account Director to plan, develop and implement customer strategies that retain existing business and drive growth within assigned client accounts. This role may supervise efforts personally or through subordinate managers.

You will lead client programs, analyze market trends, advise development teams on features, and coordinate across marketing, operations, and sales to align pricing, positioning, and packaging with SBM's growth plan.