Strategic Accounts Director: Growth & Retention Lead

SBM Management Services, LP; Boise (ID); Hybride; USD 130 000 - 150 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Résumé du poste

SBM is seeking an Account Director to plan, develop, and implement customer strategies for retention and growth within key accounts. The role may require travel to client sites and SBM facilities, collaborating with sales, marketing, and operations to align programs with corporate goals.

You will lead cross-functional teams, translate customer needs into actionable plans, and drive performance against strategy, with emphasis on client satisfaction and long-term partnerships across the portfolio.

Qualifications

• Bachelor’s degree in Business Management or related field.
• 5–8 years of experience in a similar role.
• May be required to have a valid driver’s license.

Responsabilités

• Provides direction and growth/retention for client programs.
• Reviews research to anticipate competition and market trends.
• Consults with development teams on market requirements and product features.

Formation

Bachelor’s degree in Business Management

Description du poste

SBM is seeking an Account Director to plan, develop, and implement customer strategies for retention and growth within key accounts. The role may require travel to client sites and SBM facilities, collaborating with sales, marketing, and operations to align programs with corporate goals.

You will lead cross-functional teams, translate customer needs into actionable plans, and drive performance against strategy, with emphasis on client satisfaction and long-term partnerships across the portfolio.