Strategic Account Director - Growth & Retention Leader

SBM; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM in San Francisco is seeking an Account Director to plan, develop, and implement customer strategies for retaining and growing existing business. You will lead client programs and coordinate with marketing, operations, pricing, and sales to align with SBM's growth objectives.

The ideal candidate holds a bachelor's degree in Business Management with 5–8 years of relevant experience, and may require a valid driver's license.

Qualifications

• Bachelor's degree in Business Management or related field (4-year college/university)
• 5–8 years of experience or equivalent combination of education and experience
• Valid driver's license may be required

Responsibilities

• Develops and implements customer strategies to retain and grow existing business.
• Directs growth and retention for client-specific programs.
• Collaborates with cross-functional teams to align marketing, operations, pricing and packaging with client needs.
• Communicates strategies to executive leadership and supports corporate growth plans.
• Travels to client sites or SBM facilities as needed to manage relationships and programs.
• Evaluates program results and recommends changes in strategy

Skills

Client relationship management

Strategic planning

Leadership

Business development

Education

Bachelor's degree in Business Management

Job description

SBM in San Francisco is seeking an Account Director to plan, develop, and implement customer strategies for retaining and growing existing business. You will lead client programs and coordinate with marketing, operations, pricing, and sales to align with SBM's growth objectives.

The ideal candidate holds a bachelor's degree in Business Management with 5–8 years of relevant experience, and may require a valid driver's license.