Client Experience Lead — In-Person Receptionist

H&R Block, Inc.; Farmington (MO); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block in Farmington, MO is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training and potential progression into tax preparation or office leadership.

You will greet clients, handle calls, schedule appointments, manage check-in, keep the office organized, collaborate with tax professionals, and protect sensitive information.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills.
• Experience with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Kenntnisse

Client service

Team collaboration

Multitasking

Attention to detail

Microsoft Office

Scheduling systems

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in Farmington, MO is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training and potential progression into tax preparation or office leadership.

You will greet clients, handle calls, schedule appointments, manage check-in, keep the office organized, collaborate with tax professionals, and protect sensitive information.