Client Concierge & Receptionist — Tax Season In-Office

H&R Block, Inc.; Crocker (MO); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Training and career growth

Job summary

H&R Block in Missouri is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a stepping stone into tax preparation or leadership.

You will answer calls, check in clients, scan documents, maintain a tidy office, and collaborate with tax professionals to ensure a smooth client experience. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Familiarity with basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Customer service

Team collaboration

Office etiquette

Adaptability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Missouri is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a stepping stone into tax preparation or leadership.

You will answer calls, check in clients, scan documents, maintain a tidy office, and collaborate with tax professionals to ensure a smooth client experience. Evening and weekend availability during tax season is required.