In-Office Client Concierge & Receptionist

H&R Block, Inc.; Sullivan (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block, Inc. in Sullivan, MO is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations. This in-person role offers training and growth toward tax preparation or leadership.

You will manage check-ins, assist with document intake, and collaborate with tax professionals while maintaining confidentiality and a welcoming client experience during the tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and follow-through.
• Proficiency with basic computer programs.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and present a professional first impression.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage client check-in and document intake.
• Maintain clean, organized front desk and office areas.
• Collaborate with tax professionals to support daily operations.
• Protect client information with confidentiality.

Skills

Interpersonal skills

Strong communication

Multitasking

Organizational skills

Client confidentiality

Team collaboration

Customer service

Scheduling

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Sullivan, MO is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations. This in-person role offers training and growth toward tax preparation or leadership.

You will manage check-ins, assist with document intake, and collaborate with tax professionals while maintaining confidentiality and a welcoming client experience during the tax season.