Client Experience Host – Tax Office Reception

H&R Block, Inc.; Chicago (IL); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life

Job summary

H&R Block in Chicago is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate check-in, guide clients to the right tax professional, and maintain a welcoming office environment.

Ideal candidates have strong communication skills, are detail-oriented, and available for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-focused environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and provide a professional first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a clean, organized office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Customer service

Team collaboration

Multitasking

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Chicago is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate check-in, guide clients to the right tax professional, and maintain a welcoming office environment.

Ideal candidates have strong communication skills, are detail-oriented, and available for evenings and weekends during tax season.