Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Chicago (IL); Presencial; USD 23.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Chicago seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-in, and schedule appointments in person.

You will work with tax professionals and support daily office operations, contributing to a professional client experience during tax season. Role requires strong communication, multitasking, and attention to detail, with availability for evenings and weekends.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Customer service

Team collaboration

Multitasking

Attention to detail

Organizational skills

Evenings/weekends availability

Basic computer skills

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Chicago seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-in, and schedule appointments in person.

You will work with tax professionals and support daily office operations, contributing to a professional client experience during tax season. Role requires strong communication, multitasking, and attention to detail, with availability for evenings and weekends.