Seasonal Client Service Concierge

H&R Block, Inc.; Chicago (IL); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Chicago to greet clients, schedule appointments, and support daily office operations. This in-person role offers training and growth opportunities within a tax-office environment.

You will handle client check-in, document intake, and coordinate with tax professionals, while maintaining confidentiality and a professional office experience. Evening and weekend availability is required during tax season.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Interpersonal skills

Communication

Multi-tasking

Attention to detail

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Chicago to greet clients, schedule appointments, and support daily office operations. This in-person role offers training and growth opportunities within a tax-office environment.

You will handle client check-in, document intake, and coordinate with tax professionals, while maintaining confidentiality and a professional office experience. Evening and weekend availability is required during tax season.