Client Concierge & Receptionist (Evenings/Weekends)

H&R Block, Inc.; Comstock Charter Township (MI); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle check-ins, and maintain a professional office environment. Evening and weekend availability during tax season is required. Prior hospitality or front desk experience is a plus.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office, Teams, and scheduling tools.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client-focused

Interpersonal communication

Multitasking

Organizational skills

MS Office / Scheduling tools

Evenings & weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle check-ins, and maintain a professional office environment. Evening and weekend availability during tax season is required. Prior hospitality or front desk experience is a plus.