Client Concierge & Office Lead (In-Person, Tax Season)

H&R Block, Inc.; Eloy (AZ); Vor Ort; USD 19.000 - 25.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily operations in an in-person Tucson area office. You will schedule appointments, check-in clients, scan and organize documents, and support the team of tax professionals with a professional demeanor.

This role develops as a stepping stone into tax preparation or office leadership, with training provided and a focus on confidentiality and client experience during tax season. Apply today.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools (Office/Teams).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle confidential client information with discretion and care.

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Organization

Computer proficiency

Evenings/weekends availability

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily operations in an in-person Tucson area office. You will schedule appointments, check-in clients, scan and organize documents, and support the team of tax professionals with a professional demeanor.

This role develops as a stepping stone into tax preparation or office leadership, with training provided and a focus on confidentiality and client experience during tax season. Apply today.