Tax Office Front Desk Concierge

H&R Block, Inc.; Tucson (AZ); Vor Ort; USD 21.000 - 26.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist in Tucson. You will be the welcoming face of the office, greet clients, manage check-ins, and support scheduling and office operations in person.

This role offers a clear pathway into tax preparation or office leadership with training provided. The position requires strong client service skills, multitasking ability, and reliability during tax season, including evenings and weekends.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Interpersonal skills

Multitasking

Attention to detail

Office software

Evenings/weekends availability

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist in Tucson. You will be the welcoming face of the office, greet clients, manage check-ins, and support scheduling and office operations in person.

This role offers a clear pathway into tax preparation or office leadership with training provided. The position requires strong client service skills, multitasking ability, and reliability during tax season, including evenings and weekends.