Client Concierge & Receptionist — Tax Season (In-Person)

H&R Block, Inc.; Baytown (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a stepping stone into tax preparation or leadership within the office.

You will work with a team of tax professionals, handling check-ins, document intake, and confidential information while maintaining a professional client experience during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication skills.
• Ability to multitask and prioritize during the day.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain a clean, organized office environment.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma/GED

Tools

Scheduling systems

Microsoft Office

Teams

Job description

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a stepping stone into tax preparation or leadership within the office.

You will work with a team of tax professionals, handling check-ins, document intake, and confidential information while maintaining a professional client experience during tax season.