Seasonal Client Experience Specialist (Reception & Scheduling)

H&R Block, Inc.; Tucson (AZ); Vor Ort; USD 19.000 - 28.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in Tucson during tax season.

This in-person role involves welcoming clients and coordinating with tax professionals to ensure a smooth client experience. Responsibilities include handling check-in, document intake, and maintaining a professional office environment.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Multitasking

Communication

Teamwork

Office software

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in Tucson during tax season.

This in-person role involves welcoming clients and coordinating with tax professionals to ensure a smooth client experience. Responsibilities include handling check-in, document intake, and maintaining a professional office environment.