Front Desk & Client Services Specialist (Tax Season)

H&R Block, Inc.; Tucson (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Tucson, AZ. You will welcome clients, manage check-in, and help schedule appointments while guiding clients to the appropriate tax professional.

This in-person role supports daily office operations and teamwork in a fast-paced tax environment. The position emphasizes confidentiality, professional client service, and flexibility to work evenings.

Qualifications

• Experience in fast-paced client-facing environments.
• Strong communication and collaboration with team members.
• Ability to multitask and manage competing priorities.
• Organized, detail-oriented, with reliable follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document organization.
• Keep the office organized and clean for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Tucson, AZ. You will welcome clients, manage check-in, and help schedule appointments while guiding clients to the appropriate tax professional.

This in-person role supports daily office operations and teamwork in a fast-paced tax environment. The position emphasizes confidentiality, professional client service, and flexibility to work evenings.