In-Person Client Concierge for Tax Services

H&R Block, Inc.; Tucson (AZ); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. in Tucson, AZ is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily operations in person. This role offers a pathway into tax preparation or office leadership with training and support.

You will greet clients, route them to the right tax professional, manage check-ins, and maintain a professional, organized front desk. Evening and weekend availability is required during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Attention to detail and organizational skills.
• Comfort with basic office software (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Support daily office operations and maintain a clean front desk.
• Collaborate with team members to ensure smooth operations.
• Handle confidential client information with care.

Skills

Customer service

Communication

Multitasking

Organizational skills

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Tucson, AZ is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily operations in person. This role offers a pathway into tax preparation or office leadership with training and support.

You will greet clients, route them to the right tax professional, manage check-ins, and maintain a professional, organized front desk. Evening and weekend availability is required during tax season.