Front Desk & Client Concierge (In-Person) - Path to Tax Prep

H&R Block, Inc.; Oro Valley (AZ); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Tucson, AZ. You will greet clients, handle check-ins, and coordinate with tax professionals to match clients with the right service.

In this in-person role, you will support daily operations, maintain a professional environment, and assist with document intake and office organization. Evening and weekend availability during tax season is required.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client service

Multitasking

Effective communication

Office software

Evenings/weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Tucson, AZ. You will greet clients, handle check-ins, and coordinate with tax professionals to match clients with the right service.

In this in-person role, you will support daily operations, maintain a professional environment, and assist with document intake and office organization. Evening and weekend availability during tax season is required.