Seasonal Tax Office Client Concierge

H&R Block; Tucson (AZ); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Tucson, AZ is seeking a seasonal Client Service Professional/Receptionist to be the warm, professional first impression for every client. You’ll manage client check-in, scheduling, and onboarding, and collaborate with tax professionals to match clients with the right services.

This in-person role supports daily office operations, emphasizes confidentiality, and offers training with potential growth into tax preparation or office leadership during the tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and teamwork.
• Able to multitask and manage priorities.
• Detail-oriented with reliable follow-through.
• Comfort with basic computer programs and scheduling systems.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Team collaboration

Attention to detail

Microsoft Office

Scheduling systems

Evening/weekend availability

Education

High school diploma/GED

Tools

Microsoft Teams

Scheduling software

Job description

H&R Block in Tucson, AZ is seeking a seasonal Client Service Professional/Receptionist to be the warm, professional first impression for every client. You’ll manage client check-in, scheduling, and onboarding, and collaborate with tax professionals to match clients with the right services.

This in-person role supports daily office operations, emphasizes confidentiality, and offers training with potential growth into tax preparation or office leadership during the tax season.