Client Concierge & Receptionist (Tax Season, In-Person)

H&R Block, Inc.; Walnut Creek (CA); Vor Ort; USD 23.000 - 37.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients. You will manage scheduling, support daily office operations, and work with tax professionals in person during peak tax season.

The role emphasizes strong client service, multitasking, and confidentiality, with opportunities to grow into tax preparation or office leadership through hands-on training and teamwork.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication with clients.
• Ability to multitask and manage competing priorities.
• Organized with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a welcoming, professional impression at the front desk.
• Answer phones, schedule appointments, and connect clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Professional demeanor

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients. You will manage scheduling, support daily office operations, and work with tax professionals in person during peak tax season.

The role emphasizes strong client service, multitasking, and confidentiality, with opportunities to grow into tax preparation or office leadership through hands-on training and teamwork.