Client Concierge & Front Desk Specialist (Tax Season)

H&R Block, Inc.; Columbia (PA); Presencial; USD 19.000 - 25.000; Tempo parcial

Benefícios oferecidos por esta vaga

Competitive pay

Benefits package

Resumo da vaga

H&R Block, Inc. in York, PA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in and scheduling, and support daily office operations. You will work closely with tax professionals to ensure a smooth client experience in person.

This in-person role includes training and a potential path into tax preparation or office leadership, with evenings and weekends during tax season expected. Competitive pay and benefits accompany this opportunity.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer tools (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with the right tax pro.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax pros and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Tech literacy

Formação

High school diploma / GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. in York, PA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in and scheduling, and support daily office operations. You will work closely with tax professionals to ensure a smooth client experience in person.

This in-person role includes training and a potential path into tax preparation or office leadership, with evenings and weekends during tax season expected. Competitive pay and benefits accompany this opportunity.