Clerical Assistant II — Telework Eligible

Commonwealth Of Pennsylvania; Norristown (Montgomery County); On-site; USD 37,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania seeks a Clerical Assistant 2 to support the Department of Human Services in Montgomery County. The role focuses on processing applications, maintaining records, and handling program tasks in a busy office.

You will work with CIS systems to ensure accurate case data and timely notices. The position offers a 37.5-hour work week, 8:30 AM–5:00 PM, with a potential telework option part-time.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent.
• Graduation from high school or an equivalent combination of experience and training.
• You must meet the PA residency requirement.
• Hiring preference for Montgomery County residents.

Responsibilities

• Handle information, records, and program tasks for daily clerical operations.
• Enter application data into clerical systems and prepare case details for income maintenance activities.
• Process transactions, update demographics, and reconcile data using CIS.
• Prepare and send notices, schedule appointments, and manage information for reapplications.
• Monitor EBT card activities and investigate distribution issues.
• Follow audit procedures to track, secure, and dispose of controlled items.

Education

High School Diploma

Tools

CIS Systems

Job description

Commonwealth of Pennsylvania seeks a Clerical Assistant 2 to support the Department of Human Services in Montgomery County. The role focuses on processing applications, maintaining records, and handling program tasks in a busy office.

You will work with CIS systems to ensure accurate case data and timely notices. The position offers a 37.5-hour work week, 8:30 AM–5:00 PM, with a potential telework option part-time.