Clerical Assistant II - Remote Eligible with Impact

Commonwealth of Pennsylvania; Oak Hills (PA); Hybrid; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 at the Butler County Assistance Office to support daily office operations and service delivery for individuals and families. In this role you will process applications, organize case materials, greet visitors, manage front desk tasks, and help move information smoothly between staff and clients.

Responsibilities include entering client information, maintaining records, scanning materials, handling mail

Qualifications

• Six months as Clerical Assistant 1 or equivalent Federal/ Commonwealth experience.
• High school diploma or equivalent education.
• Equivalent combination of experience and training accepted.

Responsibilities

• Process applications, enter client information and clear files.
• Maintain case materials, prepare narratives and issue ACCESS cards.
• Greet walk-in customers and assist with front desk duties.
• Handle messages, direct calls to staff and manage mail/faxes.
• Scan and index renewals and other case materials as assigned.

Education

High school diploma

Six months Clerical Assistant 1 experience

Equivalent combination of experience and training

Job description

The Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 at the Butler County Assistance Office to support daily office operations and service delivery for individuals and families. In this role you will process applications, organize case materials, greet visitors, manage front desk tasks, and help move information smoothly between staff and clients.

Responsibilities include entering client information, maintaining records, scanning materials, handling mail