Clerical Assistant 2: Data Entry & Records Support (Remote Eligible)

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania, Department of Human Services, seeks a Clerical Assistant 2 in Luzerne County to support Income Maintenance programs. You will maintain records, process information, and help ensure timely, accurate service delivery.

This role offers full-time hours (37.5/wk) with potential for telework; duties include data entry, application processing, reception, and mail management, contributing to efficient office operations.

Qualifications

• Ability to enter data accurately into designated systems.
• Attention to detail to verify transactions and records.
• Strong communication skills for internal and external contacts.
• Experience with filing, scanning, and record keeping.
• Familiarity with general office procedures and policy compliance.

Responsibilities

• Data entry into systems and verification of transactions.
• Process applications including import, clearance, registration and distribution.
• Review documents and complete transactions with accuracy and deadlines.
• Receive calls, relay messages, provide coverage and assist inquiries.
• Greet visitors, manage schedules, provide information and directions.
• Sort, scan, process, and distribute mail and materials per policy.

Skills

Data entry

Attention to detail

Communication

Record keeping

Education

High school diploma

Six months Clerical Assistant 1 experience

Job description

The Commonwealth of Pennsylvania, Department of Human Services, seeks a Clerical Assistant 2 in Luzerne County to support Income Maintenance programs. You will maintain records, process information, and help ensure timely, accurate service delivery.

This role offers full-time hours (37.5/wk) with potential for telework; duties include data entry, application processing, reception, and mail management, contributing to efficient office operations.