Telework-Eligible Clerical & Front Desk Specialist

Commonwealth Of Pennsylvania; Butler (Butler County); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits

Paid holidays

Leave entitlements

Opportunity for advancement

Job summary

Commonwealth of Pennsylvania’s Department of Human Services, Butler County Assistance Office, seeks a Clerical Assistant 2 to support daily operations and maintain organized records.Responsibilities include processing applications, organizing case materials, greeting clients, and routing inquiries.

The role emphasizes structured clerical tasks in a busy government office, with potential telework options and a full-time schedule in Butler, PA.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration).
• Graduation from high school.
• An equivalent combination of experience and training.

Responsibilities

• Process applications and enter client information.
• Organize case materials and maintain accurate records.
• Manage front desk activities and greet walk-in customers.
• Process cluster messages and direct telephone inquiries to staff.
• Handle incoming/outgoing mail and faxes daily.
• Scan and index renewals, SARs, and other case materials.

Education

High school diploma

Clerical Assistant 1 experience (six months)

Job description

Commonwealth of Pennsylvania’s Department of Human Services, Butler County Assistance Office, seeks a Clerical Assistant 2 to support daily operations and maintain organized records.Responsibilities include processing applications, organizing case materials, greeting clients, and routing inquiries.

The role emphasizes structured clerical tasks in a busy government office, with potential telework options and a full-time schedule in Butler, PA.