Clerical Assistant II - Remote-Eligible Office Support

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania, Department of Human Services, Butler County Office, seeks a Clerical Assistant 2 to support daily clerical tasks, maintain records, and assist clients and staff. The role emphasizes organized information flow, front desk support, and accurate data entry in a busy county office.

Responsibilities include processing applications, maintaining case materials, greeting visitors, handling messages, mail/fax duties, and scanning materials.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent experience.
• High school diploma or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Process applications by entering client information and clearing files.
• Maintain case records and issue ACCESS cards.
• Greet walk-in customers and support front desk reception.
• Handle cluster messages and direct telephone inquiries to staff.
• Manage incoming/outgoing mail and faxes daily.
• Scan and index renewals and other case materials.

Skills

Clerical experience

Customer service

Data entry

Education

High school diploma

Tools

Microsoft Office

Job description

The Commonwealth of Pennsylvania, Department of Human Services, Butler County Office, seeks a Clerical Assistant 2 to support daily clerical tasks, maintain records, and assist clients and staff. The role emphasizes organized information flow, front desk support, and accurate data entry in a busy county office.

Responsibilities include processing applications, maintaining case materials, greeting visitors, handling messages, mail/fax duties, and scanning materials.