Clerical Assistant II: Remote & Office Support

Commonwealth of Pennsylvania; Altoona (PA); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Telework option

AWS (Alternate Work Schedule)

Job summary

The Commonwealth of Pennsylvania's Department of Labor and Industry seeks a Clerical Assistant 2 to support staff, customers, and programs across the state. The role emphasizes organization, accuracy, and reliable office operations.

Typical duties include document preparation, mail processing, record maintenance, data entry in CWDS, and greeting callers. Telework may be available after training; standard hours are 8:00 AM to 4:00 PM, with a 30-minute lunch.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title).
• Graduation from high school; or an equivalent combination of experience and training.

Responsibilities

• Prepare forms, letters, and reports from handwritten or dictated materials.
• Sort, stamp, and route daily mail to the correct staff members.
• Keep filing systems updated and ensure case materials are stored properly.
• Enter and update case information and referrals in CWDS.
• Support staff by preparing travel documents and assisting with office procedures.
• Answer calls and direct them to the appropriate person.

Skills

Organization

Communication

Education

High school diploma

Job description

The Commonwealth of Pennsylvania's Department of Labor and Industry seeks a Clerical Assistant 2 to support staff, customers, and programs across the state. The role emphasizes organization, accuracy, and reliable office operations.

Typical duties include document preparation, mail processing, record maintenance, data entry in CWDS, and greeting callers. Telework may be available after training; standard hours are 8:00 AM to 4:00 PM, with a 30-minute lunch.