Clerical Assistant II: Remote & Office Support

Commonwealth of Pennsylvania; York (York County); Hybrid; USD 37,000 - 54,000; Full time

Job summary

The Department of Labor & Industry in York, PA, is hiring a Clerical Assistant 2 to support counselors and customers in a friendly, reliable environment. You will manage daily office tasks, keep records accurate, and help with referrals and questions.

This full-time civil service position offers a 37.5-hour work week with negotiable hours and potential telework after training. Salary starts at $36,831 annually and increases with experience.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent.
• High school graduation or equivalent.
• Equivalent combination of experience and training.

Responsibilities

• Record Management: Enter and update participant and referral data in CWDS.
• Correspondence Support: Prepare letters, reports, and specialized communication for participants and staff.
• Clerical Assistance: Compile packets, compose emails, handle mail, and support counselors.
• Customer Interaction: Answer calls, greet visitors, share basic program information, and assist new customers with referral steps.
• Document Processing: Upload forms, request records, and maintain files according to procedures.
• Office Operations: Operate office equipment and support daily operations.

Education

Six months clerical experience (Clerical Assistant 1) / equivalent

High school diploma

Equivalent combination of experience and training

Job description

The Department of Labor & Industry in York, PA, is hiring a Clerical Assistant 2 to support counselors and customers in a friendly, reliable environment. You will manage daily office tasks, keep records accurate, and help with referrals and questions.

This full-time civil service position offers a 37.5-hour work week with negotiable hours and potential telework after training. Salary starts at $36,831 annually and increases with experience.