Clerical Assistant 2

Commonwealth of Pennsylvania; Altoona (PA); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Telework option

AWS (Alternate Work Schedule)

Job summary

The Commonwealth of Pennsylvania's Department of Labor and Industry seeks a Clerical Assistant 2 to support staff, customers, and programs across the state. The role emphasizes organization, accuracy, and reliable office operations.

Typical duties include document preparation, mail processing, record maintenance, data entry in CWDS, and greeting callers. Telework may be available after training; standard hours are 8:00 AM to 4:00 PM, with a 30-minute lunch.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title).
• Graduation from high school; or an equivalent combination of experience and training.

Responsibilities

• Prepare forms, letters, and reports from handwritten or dictated materials.
• Sort, stamp, and route daily mail to the correct staff members.
• Keep filing systems updated and ensure case materials are stored properly.
• Enter and update case information and referrals in CWDS.
• Support staff by preparing travel documents and assisting with office procedures.
• Answer calls and direct them to the appropriate person.

Skills

Organization

Communication

Education

High school diploma

Job description

The Department of Labor and Industry is looking for a Clerical Assistant 2 who enjoys helping others and keeping office work running smoothly. This position gives you the chance to learn new skills and play an important role in daily operations. Your work will support staff, customers, and programs that serve communities across Pennsylvania.

Bring your organization skills and take pride in knowing your efforts matter.

This position supports office operations by preparing documents, organizing information, and assisting staff with everyday tasks. It also helps maintain accurate records and smooth communication across the office.

As a Clerical Assistant 2, you will perform the following duties:

• Document Preparation: Prepare forms, letters, and reports from handwritten or dictated materials
• Mail Processing: Sort, stamp, and route daily mail to the correct staff members
• Record Maintenance: Keep filing systems updated and ensure case materials are stored in the proper place
• Data Entry: Enter and update case information and referrals in CWDS
• Staff Assistance: Support staff by preparing travel documents and helping with office procedures
• Reception Support: Answer calls and direct them to the appropriate person

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week, Monday - Friday.
• Work hours are typically 8:00 AM – 4:00 PM with a 30-minute lunch. Work schedule may be negotiable within a 7.5 hour work day. The position may be eligible for AWS (alternate work schedule).
• Telework:You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Altoona, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:Most selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/testoncefor this posting.
• Your results will be provided via email.