Clerical Assistant II: Mail & Document Support

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Job summary

The Commonwealth of Pennsylvania Department of Transportation is seeking a Clerical Assistant 2 to support mail processing, document handling, and daily office tasks that keep operations on track. This role emphasizes attention to detail and reliable service to internal customers.

The position involves coordinating document flow, using the IMS mainframe to locate records, and assisting colleagues with daily needs while adhering to union guidelines and workplace policies.

Qualifications

• Six months as Clerical Assistant 1 or high school diploma or equivalent
• Ability to perform essential job functions

Responsibilities

• Mail Processing: Receive, sort, batch, and deliver incoming and outgoing mail for multiple work units
• Document Handling: Organize court documents, errors, and conviction notices while maintaining proper filing order
• System Use: Use the IMS mainframe to locate and print required records and identify document types
• Equipment Care: Clean, maintain, and monitor office equipment and report problems promptly
• Record Organization: Maintain batches of documents, track date order, and ensure correct disposal when completed
• Customer Support: Follow service policies, handle tasks efficiently, and assist coworkers with daily needs

Skills

Mail processing

Document handling

Organizational skills

Attention to detail

Customer service

Education

High school diploma

6 months Clerical Assistant 1 experience

Tools

IMS mainframe

Job description

The Commonwealth of Pennsylvania Department of Transportation is seeking a Clerical Assistant 2 to support mail processing, document handling, and daily office tasks that keep operations on track. This role emphasizes attention to detail and reliable service to internal customers.

The position involves coordinating document flow, using the IMS mainframe to locate records, and assisting colleagues with daily needs while adhering to union guidelines and workplace policies.