Clerical Assistant 2 (BDL) (Department of Transportation Employees Only)

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Job summary

The Commonwealth of Pennsylvania Department of Transportation is seeking a Clerical Assistant 2 to support mail processing, document handling, and daily office tasks that keep operations on track. This role emphasizes attention to detail and reliable service to internal customers.

The position involves coordinating document flow, using the IMS mainframe to locate records, and assisting colleagues with daily needs while adhering to union guidelines and workplace policies.

Qualifications

• Six months as Clerical Assistant 1 or high school diploma or equivalent
• Ability to perform essential job functions

Responsibilities

• Mail Processing: Receive, sort, batch, and deliver incoming and outgoing mail for multiple work units
• Document Handling: Organize court documents, errors, and conviction notices while maintaining proper filing order
• System Use: Use the IMS mainframe to locate and print required records and identify document types
• Equipment Care: Clean, maintain, and monitor office equipment and report problems promptly
• Record Organization: Maintain batches of documents, track date order, and ensure correct disposal when completed
• Customer Support: Follow service policies, handle tasks efficiently, and assist coworkers with daily needs

Skills

Mail processing

Document handling

Organizational skills

Attention to detail

Customer service

Education

High school diploma

6 months Clerical Assistant 1 experience

Tools

IMS mainframe

Job description

The Department of Transportation is looking for a Clerical Assistant 2 who enjoys staying organized and helping others succeed. In this position, you support mail processing, document handling, and daily office tasks that keep operations on track. Your attention to detail helps ensure accuracy and timely service. Build a meaningful career with a team committed to public service.

This position helps manage the flow of documents, mail, and information that support daily operations within the Department of Transportation. The work ensures smooth communication, accurate processing, and efficient service to internal customers. As a Clerical Assistant 2, you will perform the following duties:

• Mail Processing: Receive, sort, batch, and deliver incoming and outgoing mail for multiple work units
• Document Handling: Organize court documents, errors, and conviction notices while maintaining proper filing order
• System Use: Use the IMS mainframe to locate and print required records and identify document types
• Equipment Care: Clean, maintain, and monitor office equipment and report problems promptly
• Record Organization: Maintain batches of documents, track date order, and ensure correct disposal when completed
• Customer Support: Follow service policies, handle tasks efficiently, and assist coworkers with daily needs

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch.
• Telework:You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Organization or Location Restrictions:

• This posting is restricted to PA Department of Transportation employees only.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding. If no applicable union-covered bidders apply, other applicants will be considered.

• Seniority rights apply for: Clerical Assistant 1
• Seniority/Promotion Unit: PC0

Permanent full-time Clerical Assistant 2s can be considered for lateral transfer.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.