Clerical Assistant II: Benefits & Customer Support

Commonwealth of Pennsylvania; Chester (Delaware County); Hybrid; USD 37,000 - 54,000; Full time

Benefits offered by this job

Telework eligibility

Job summary

Commonwealth of Pennsylvania, Department of Human Services, Delaware County Assistance Office in Chester, PA, seeks a Clerical Assistant 2 to support eligibility and benefits processing. You will perform clerical tasks, enter data, handle inquiries, and assist customers to access services in a fast-paced office environment.

The role emphasizes attention to detail, accuracy in case records, and customer service.

Qualifications

• Minimum experience: six months as Clerical Assistant 1 or graduation from high school or an equivalent combination of experience and training.

Responsibilities

• Process applications and register public assistance applications.
• Enter client information into system to establish cases.
• Prepare recertification materials and related notices.
• Support benefit-related activities and respond to customer inquiries.

Skills

Clerical experience

Education

High school diploma

Job description

Commonwealth of Pennsylvania, Department of Human Services, Delaware County Assistance Office in Chester, PA, seeks a Clerical Assistant 2 to support eligibility and benefits processing. You will perform clerical tasks, enter data, handle inquiries, and assist customers to access services in a fast-paced office environment.

The role emphasizes attention to detail, accuracy in case records, and customer service.