Case Management Assistant: Coordinate Care & Resources

Encompass Health Corporation; Shreveport (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid time off

Tuition reimbursement

401(k) and ESPP

FSA/HSA

Vibrant team culture

Job summary

Encompass Health Corporation is seeking a Case Management Assistant to streamline workflows, facilitate communications, and support our Case Management team across facilities and patient care settings.

The role focuses on coordinating team conferences, managing referrals and schedules, and ensuring timely discharge planning while maintaining patient and family engagement throughout care.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Encompass Health Corporation is seeking a Case Management Assistant to streamline workflows, facilitate communications, and support our Case Management team across facilities and patient care settings.

The role focuses on coordinating team conferences, managing referrals and schedules, and ensuring timely discharge planning while maintaining patient and family engagement throughout care.