Case Management Coordinator - Patient Care & Ops

Encompass Health Corporation; Phenix City (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Tuition reimbursement

401(k) matching

Stock purchase plan

FSAs/HSAs

Job summary

Encompass Health is seeking a Case Management Assistant to streamline workflow, facilitate communications, and support the Case Management department. You will engage with local community resources and contribute to care that aligns with patient needs and values, bringing your work closer to home and heart.

The role emphasizes coordination of meetings, documentation, and daily updates, with opportunities for growth in a nationwide inpatient rehabilitation leader.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Skills

Typing speed & accuracy

Communication skills

Medical terminology knowledge

Insurance/payor systems experience

Visual acuity

Flexibility to work varied shifts

Availability during holidays

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Encompass Health is seeking a Case Management Assistant to streamline workflow, facilitate communications, and support the Case Management department. You will engage with local community resources and contribute to care that aligns with patient needs and values, bringing your work closer to home and heart.

The role emphasizes coordination of meetings, documentation, and daily updates, with opportunities for growth in a nationwide inpatient rehabilitation leader.