Case Management Coordinator — Streamline Patient Care

Encompass Health Corporation; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

Generous paid time off

Tuition reimbursement

Company-matching 401(k)

Employee stock purchase plan

Flexible spending accounts

Health savings accounts

Job summary

Encompass Health Corporation in Jacksonville is seeking a Case Management Assistant to streamline workflows, coordinate communications, and support the Case Management team in delivering patient-centered care.

The role emphasizes collaboration with clinicians, referrals, admissions, schedules, and documentation, with opportunities for professional growth and a values-driven environment.

Qualifications

• High school diploma or equivalent is preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Skills

Strong typing

Medical terminology knowledge

Insurance/payor systems experience

Good communication skills

Flexibility to work varied hours

Holiday availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Encompass Health Corporation in Jacksonville is seeking a Case Management Assistant to streamline workflows, coordinate communications, and support the Case Management team in delivering patient-centered care.

The role emphasizes collaboration with clinicians, referrals, admissions, schedules, and documentation, with opportunities for professional growth and a values-driven environment.