Case Management Assistant: Coordinate Care & Improve Outcomes

Encompass Health Corporation; Spring Lake Estates (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health plans

Paid time off

Education assistance

401(k) plan

Flexible spending accounts

Job summary

Encompass Health Corporation seeks a Case Management Assistant to streamline workflow, coordinate team conferences, and manage referrals and scheduling within the Case Management department. You will support communication among patients, families, and clinicians and assist with discharge planning and data collection.

The role emphasizes adherence to regulatory standards, quality improvement metrics, and collaboration across care teams.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Skills

Microsoft Office

Typing speed/accuracy

Medical terminology

Insurance/payor systems

Communication skills

Flexibility in shifts

Education

High school diploma or equivalent

Job description

Encompass Health Corporation seeks a Case Management Assistant to streamline workflow, coordinate team conferences, and manage referrals and scheduling within the Case Management department. You will support communication among patients, families, and clinicians and assist with discharge planning and data collection.

The role emphasizes adherence to regulatory standards, quality improvement metrics, and collaboration across care teams.