Career-Driven Customer Service & Loan Solutions Specialist

Tower Loan; Tuscaloosa (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Job summary

Tower Loan is hiring a Customer Service Representative in Tuscaloosa, AL. This on-site role focuses on delivering exceptional service, building relationships, and guiding customers to suitable financial solutions. You will handle payments, loans, and daily branch duties in a fast-paced environment.

The position offers a competitive pay structure with incentives and comprehensive benefits. A Monday–Friday schedule with occasional extended hours, including Saturdays, supports a clear career path

Qualifications

• High School Diploma or GED is required.
• Valid driver’s license and reliable vehicle are required.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities such as checking branch mail, filing, and purchasing office supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative in Tuscaloosa, AL. This on-site role focuses on delivering exceptional service, building relationships, and guiding customers to suitable financial solutions. You will handle payments, loans, and daily branch duties in a fast-paced environment.

The position offers a competitive pay structure with incentives and comprehensive benefits. A Monday–Friday schedule with occasional extended hours, including Saturdays, supports a clear career path