Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; St. Charles (KY); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Job summary

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, build customer relationships, and promote financial solutions. This on-site role includes handling payments, deposits, and loan applications while supporting branch operations.

The position offers a path to leadership with comprehensive training, competitive pay, and incentives. Monday–Friday schedule with occasional extended hours; benefits include health, retirement, time off, and holidays.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance and secure cash drawers, prepare deposits.
• Process loan applications and collect payments due.
• Perform office administrative duties as assigned.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, build customer relationships, and promote financial solutions. This on-site role includes handling payments, deposits, and loan applications while supporting branch operations.

The position offers a path to leadership with comprehensive training, competitive pay, and incentives. Monday–Friday schedule with occasional extended hours; benefits include health, retirement, time off, and holidays.