On-Site Customer Service & Loan Solutions Specialist

Tower Loan of Mississippi, LLC; Tuscaloosa (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Performance bonuses

Charitable campaigns

Job summary

Tower Loan of Mississippi, LLC is hiring a Customer Service Representative to be at the heart of our branch operations in Tuscaloosa, AL. You will deliver exceptional service, process payments, and promote financial solutions to customers.

The role offers a full-time, on-site schedule Monday–Friday with some extended hours. Prior cash handling or customer service experience is preferred, and a valid driver’s license and reliable vehicle are required.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Relationship building

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is hiring a Customer Service Representative to be at the heart of our branch operations in Tuscaloosa, AL. You will deliver exceptional service, process payments, and promote financial solutions to customers.

The role offers a full-time, on-site schedule Monday–Friday with some extended hours. Prior cash handling or customer service experience is preferred, and a valid driver’s license and reliable vehicle are required.