Customer Service & Financial Solutions Advisor

towerloan; Hoover (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan in Hoover, AL is hiring a full-time Customer Service Representative to deliver exceptional service, build customer relationships, and promote financial solutions. The role includes cash handling, loan-related processing, and daily office tasks in a fast-paced, customer-focused environment.

On-site schedule is Monday–Friday 8:30 AM–5:30 PM, with occasional extended hours or Saturdays. A strong promotion-from-within culture and comprehensive benefits await the right candidate.

Qualifications

• High school diploma or GED is required.
• Valid driver's license and reliable vehicle required.
• Experience in customer service or sales is preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and deposits with accuracy.
• Perform office tasks such as mail, filing, and supplies purchasing.
• Process loan applications and collect payments due.
• Fulfill all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Relationship building

Education

High School Diploma or GED

Job description

Tower Loan in Hoover, AL is hiring a full-time Customer Service Representative to deliver exceptional service, build customer relationships, and promote financial solutions. The role includes cash handling, loan-related processing, and daily office tasks in a fast-paced, customer-focused environment.

On-site schedule is Monday–Friday 8:30 AM–5:30 PM, with occasional extended hours or Saturdays. A strong promotion-from-within culture and comprehensive benefits await the right candidate.