Customer Service & Loan Solutions Specialist

Tower Loan of Mississippi, LLC

Sedalia (MO)

On-site

USD 32,000 - 43,000

Full time

6 days ago

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Benefits offered by this job

Health benefits

401(k) match

PTO

Paid holidays

Annual raises

Incentives

Referral bonuses

Charitable campaigns

Job summary

Tower Loan is hiring a Customer Service Representative to be the frontline of our branch. On-site hours are Monday–Friday 8:30 AM–5:30 PM, with some extended hours as needed. You will assist customers, process payments, and promote financial solutions.

The role focuses on building relationships, handling cash, and supporting loan activity. We offer comprehensive training, a strong promotion-from-within culture, competitive pay, incentives, and benefits including medical, dental, vision, PTO, and

Qualifications

High School Diploma or GED required.
Valid driver’s license required.
Preferred cash handling, sales, or customer service experience.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and deposits.
Execute office administrative activities, including mail, filing, and purchasing supplies.
Process loan applications and collect payments due.
Perform all other duties as assigned.