Care Team Assistant - Hospice Admin & Care Coordination

Empath Health; West Palm Beach (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Trustbridge Hospice in West Palm Beach seeks a Care Team Assistant to provide administrative support to the care team. This on-site, full-time role runs Monday–Friday, 8:00 a.m. to 4:30 p.m., helping with filing, chart accuracy, and communications with departments and partners.

Responsibilities include processing timesheets, donor hours in Raiser's Edge, distributing mail, and supporting weekly IDT meetings. The position emphasizes compassionate service to patients and families.

Qualifications

• High school diploma or GED is required or preferred.
• Excellent verbal and written communication skills.
• Strong customer service abilities and empathy.
• Excellent documentation and organizational skills including time management and prioritization.
• Solid computer knowledge and willingness to learn additional software.
• Ability to work independently and collaboratively with staff and volunteers.

Responsibilities

• Perform administrative clerical duties: filing, entering and copying documents, mail and message handling.
• Ensure information on patient charts is accurate and up to date.
• Distribute paperwork to departments and partners in a timely manner.
• Assist with weekly IDT meetings and team communications.
• Track census changes and maintain patient care boards and records.
• Provide courteous service supporting patients and families.

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Software learning

Job description

Trustbridge Hospice in West Palm Beach seeks a Care Team Assistant to provide administrative support to the care team. This on-site, full-time role runs Monday–Friday, 8:00 a.m. to 4:30 p.m., helping with filing, chart accuracy, and communications with departments and partners.

Responsibilities include processing timesheets, donor hours in Raiser's Edge, distributing mail, and supporting weekly IDT meetings. The position emphasizes compassionate service to patients and families.