Care Team Assistant - Onsite Hospice Admin & Family Support

Empath Health; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits & Wellness

Industry-leading PTO

Job summary

Trustbridge Hospice in West Palm Beach is seeking an organized Care Team Assistant to support the on-site care teams. This entry-level, full-time role runs Monday through Friday, 8:00 a.m.

– 4:30 p.m., focusing on clerical tasks, patient chart accuracy, and team coordination to ensure a compassionate patient experience. Housed within Empath Health, Trustbridge Hospice has long served South Florida with 24/7 hospice and palliative care.

Qualifications

• High school diploma or GED required; 2+ years administrative experience in hospice or related field preferred.
• Strong verbal and written communication skills; customer service oriented.
• Excellent documentation, organizational, time management, and multi-tasking abilities.
• Ability to work independently, with volunteers, and other team members.
• Proficient computer skills with MS Word, Excel, and Outlook; willingness to learn new software.
• Knowledge of medical terminology preferred.

Responsibilities

• Perform administrative clerical duties for the team: filing, entering/transferring documents, and distributing mail and messages.
• Ensure patient chart information is accurate and distribute paperwork to disciplines promptly.
• Coordinate with Team Leadership for weekly IDT meetings and events; participate as assigned.
• Track team census by monitoring status changes, admissions, discharges, and transfers; update care boards timely.
• Collaborate with team to cover patient care needs; handle phone requests calmly and professionally.
• Communicate patient equipment needs to DME and maintain related records; coordinate DME removal as needed.

Skills

Verbal Communication

Written Communication

Customer Service

Documentation

Time Management

Multi-Tasking

Organizational Skills

MS Word

MS Excel

MS Outlook

Education

High school diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Trustbridge Hospice in West Palm Beach is seeking an organized Care Team Assistant to support the on-site care teams. This entry-level, full-time role runs Monday through Friday, 8:00 a.m.

– 4:30 p.m., focusing on clerical tasks, patient chart accuracy, and team coordination to ensure a compassionate patient experience. Housed within Empath Health, Trustbridge Hospice has long served South Florida with 24/7 hospice and palliative care.