Hospice Care Team Admin — Onsite, Mon–Fri

Empath Payroll Services, LLC; Boynton Beach (FL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Benefits & wellness

PTO 5+ weeks

Job summary

Trustbridge Hospice, a part of Empath Health, in Boynton Beach, is seeking an organized and friendly Care Team Assistant for an entry-level, full-time onsite role.

You will support the care teams with administrative tasks, manage patient charts, prepare for weekly meetings, track census, and coordinate with various disciplines to ensure a seamless, compassionate experience for patients and families during one of life's meaningful transitions.

Qualifications

• High school diploma or GED; minimum 2 years administrative experience in hospice or related field.
• Excellent verbal and written communication skills; solid customer service.
• Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing.
• Exhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers.
• Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed.
• Medical terminology background preferred.

Responsibilities

• Perform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA's, volunteer hours in Raiser's Edge, etc.); distributing mail, faxes, and phone messages in a timely manner; maintain office and team supplies.
• Ensure information on patient charts is accurate. Assist in distributing the appropriate paperwork to the different disciplines, departments and/or community partners in a timely fashion.
• Collaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings, supports, upcoming events, functions, agency meetings and educational opportunities as well as participate in these functions as assigned.
• Assist in tracking team census by monitoring all changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software; updating patient care board and calculating team census in a timely manner.
• Works collaboratively with other team members to assist in coverage of patient care needs; handles phone requests calmly, effectively and in a professional manner that supports customer service while adhering to the agency "communication practices" as directed by team leadership.
• Communicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified.

Skills

Verbal communication

Written communication

Customer service

Time management

Organization

Education

High school diploma or GED

2 years administrative experience in hospice or related field

Tools

MS Word

Excel

Outlook

Job description

Trustbridge Hospice, a part of Empath Health, in Boynton Beach, is seeking an organized and friendly Care Team Assistant for an entry-level, full-time onsite role.

You will support the care teams with administrative tasks, manage patient charts, prepare for weekly meetings, track census, and coordinate with various disciplines to ensure a seamless, compassionate experience for patients and families during one of life's meaningful transitions.