Care Team Assistant - Front Desk & Admin (Hospice)

LE10005 Empath Payroll Services, LLC; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Benefits & Wellness

PTO 5+ weeks

CEU support/tuition reimbursement

Advancement opportunities

Job summary

Trustbridge Hospice in West Palm Beach is seeking an organized Care Team Assistant for an onsite, full-time role, Monday through Friday from 3:00 p.m. to 11:30 p.m.

You will support the front desk and help ensure a compassionate experience for patients and families during this meaningful transition. Key duties include clerical tasks, mail and messages, maintaining patient charts, coordinating with departments, and assisting in IDT meetings while tracking census and ensuring accurate

Qualifications

• High school diploma or GED required; 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills.
• Solid customer service skills.
• Excellent documentation and organizational skills, including time management, multitasking and prioritizing.
• Self-direction, independent judgment and ability to collaborate with all team members.
• Proficiency in MS Word, Excel and Outlook; ability to learn additional software as needed.

Responsibilities

• Perform administrative clerical duties (filing, processing entries, copying documents including timesheets and volunteer hours).
• Distribute mail, faxes, and phone messages in a timely manner.
• Maintain office and team supplies.
• Ensure patient chart information is accurate.
• Distribute appropriate paperwork to disciplines, departments and partners in a timely fashion.
• Collaborate with Team Leadership for weekly IDT meetings and related events.
• Track team census by monitoring status changes, levels of care, admissions, deaths, discharges, and transfers; update patient care boards.
• Work with team to cover patient care needs; handle phone requests calmly and professionally per agency guidelines.
• Communicate patient equipment needs to DME and maintain records of transactions.

Skills

Administrative support

MS Word

Excel

Outlook

Customer service

Education

High school diploma or GED

2 years administrative experience in hospice or related field

Tools

Raiser’s Edge

Job description

Trustbridge Hospice in West Palm Beach is seeking an organized Care Team Assistant for an onsite, full-time role, Monday through Friday from 3:00 p.m. to 11:30 p.m.

You will support the front desk and help ensure a compassionate experience for patients and families during this meaningful transition. Key duties include clerical tasks, mail and messages, maintaining patient charts, coordinating with departments, and assisting in IDT meetings while tracking census and ensuring accurate