Care Team Admin & Patient Support Specialist

Empath Health; Boynton Beach (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Benefits & wellness

PTO 5+ weeks

Job summary

Trustbridge Hospice, part of Empath Health, is seeking an organized Care Team Assistant for our Boynton Beach team. This entry-level, full-time role is onsite, with a Monday–Friday 8:00 a.m.–4:30 p.m. schedule, supporting care teams and ensuring compassionate experiences for patients and families.

You will perform clerical duties, manage patient charts, and assist in meetings and census tracking. Proficiency in MS Office and strong communication skills are essential.

Qualifications

• High school diploma or GED; 2 years administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong customer service and organizational skills.
• Proficiency in MS Word, Excel, and Outlook; ability to learn new software.
• Ability to work with diverse teams and volunteers.

Responsibilities

• Perform administrative clerical duties: filing, processing and entering documents; handle mail, faxes and phone messages.
• Maintain accuracy of patient charts and distribute paperwork to disciplines and partners.
• Assist leadership in IDT meetings and attendance at events and trainings.
• Monitor census changes and update patient care boards; track admissions, discharges and transfers.
• Support coverage for patient care needs and coordinate equipment with DME.

Skills

Admin experience

Customer service

Communication

Time management

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Trustbridge Hospice, part of Empath Health, is seeking an organized Care Team Assistant for our Boynton Beach team. This entry-level, full-time role is onsite, with a Monday–Friday 8:00 a.m.–4:30 p.m. schedule, supporting care teams and ensuring compassionate experiences for patients and families.

You will perform clerical duties, manage patient charts, and assist in meetings and census tracking. Proficiency in MS Office and strong communication skills are essential.