Compassionate Care Team Administrator

LE10005 Empath Payroll Services, LLC; United States; On-site; USD 42,000 - 52,000; Full time

Job summary

Trustbridge Hospice in West Palm Beach is seeking an organized Care Team Assistant to support the Care team and ensure a seamless, empathetic experience for patients and families. This onsite, full-time role runs Monday through Friday, 8:00 a.m.

– 4:30 p.m., helping keep patient records, schedules, and communications running smoothly. You’ll perform clerical duties, manage paperwork, coordinate with departments, and assist in tracking census and care changes while delivering compassionate,

Qualifications

• High school diploma and 2+ years in hospice or related admin role.
• Strong verbal and written communication skills.
• Solid customer service and documentation abilities.
• Proficient with MS Word, Excel, Outlook; able to learn new software.

Responsibilities

• Perform clerical duties: filing, entering and copying documents and timesheets.
• Distribute mail, faxes and phone messages promptly.
• Maintain office and team supplies; verify patient chart accuracy.
• Distribute paperwork to disciplines and partners in a timely fashion.
• Collaborate with Team Leadership for weekly meetings and events.
• Track census and care status changes using electronic systems.
• Support patient care coverage; handle calls professionally per guidelines.
• Coordinate with DME, log equipment needs and transactions.

Skills

Verbal communication

Written communication

Customer service

Documentation skills

Organizational skills

MS Word

MS Excel

MS Outlook

Medical terminology background

Education

High school diploma (GED)

Tools

MS Word

MS Excel

MS Outlook

Job description

Trustbridge Hospice in West Palm Beach is seeking an organized Care Team Assistant to support the Care team and ensure a seamless, empathetic experience for patients and families. This onsite, full-time role runs Monday through Friday, 8:00 a.m.

– 4:30 p.m., helping keep patient records, schedules, and communications running smoothly. You’ll perform clerical duties, manage paperwork, coordinate with departments, and assist in tracking census and care changes while delivering compassionate,