Onsite Care Team Administrative Associate

Empath Health; West Palm Beach (FL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Benefits: medical, dental, vision, and

retirement with company match

5+ weeks PTO

CEU support and tuition reimbursement

Career advancement opportunities

Mission-driven team and Full Life Care

Job summary

Trustbridge Hospice, a member of Empath Health, seeks a Care Team Assistant in West Palm Beach to support the care team and ensure a compassionate experience for patients and families. This onsite, full-time role runs Monday through Friday, 8:00 a.m. – 4:30 p.m.

and involves clerical tasks, chart accuracy, and census tracking. The ideal candidate has 2+ years of hospice admin experience, excellent communication, and strong MS Office skills, with a patient-focused mindset and teamwork in a

Qualifications

• High school diploma or GED; minimum 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills.
• Solid customer service skills.
• Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing.
• Strong computer knowledge in MS Word, Excel and Outlook; ability to learn additional software as needed.
• Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele; flexibility within an organized system.
• Medical terminology background preferred.

Responsibilities

• Perform administrative clerical duties for team such as filing, processing/entering and copying documents; processing timesheets and volunteer hours.
• Distribute mail, faxes, and phone messages promptly; maintain office and team supplies.
• Ensure information on patient charts is accurate and share paperwork with the appropriate disciplines and partners.
• Collaborate with Team Leadership for IDT meetings, supports, events and education opportunities.
• Assist in tracking team census and status changes via electronic software; update care board and census timely.
• Work collaboratively with team members to cover patient care needs and handle requests professionally.
• Communicate patient equipment needs to DME and maintain records of transactions.

Skills

Administrative experience

Customer service

Communication skills

Time management

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Trustbridge Hospice, a member of Empath Health, seeks a Care Team Assistant in West Palm Beach to support the care team and ensure a compassionate experience for patients and families. This onsite, full-time role runs Monday through Friday, 8:00 a.m. – 4:30 p.m.

and involves clerical tasks, chart accuracy, and census tracking. The ideal candidate has 2+ years of hospice admin experience, excellent communication, and strong MS Office skills, with a patient-focused mindset and teamwork in a